Modify profile not working.

[larryh]

Ok guys trying to update profile and deleted picture but won't take a upload of new photo nor remove the Mt Rushmore heading.

is this from the recent changeover??

LarryH

[Frank @ TX]

Hi Larryh,
I have the same problem.
When I changed from Frank @ PA to Frank @ TX, somethings didn't follow over.
When I'm at another computer I have to log in as Frank @ PA ( the old name ).
There are other problems too but this one I found while at the public Lib at Quartzsite.
Hope it all works out.
Frank

[Nick Badame Refrig/ACC]

Hi Guy's,

I will have to get Phil Lyons to modify and correct thoose problems for us.

Sorry, I'm on it

Nick-

[plyonsMC9]

Ok guys trying to update profile and deleted picture but won't take a upload of new photo nor remove the Mt Rushmore heading.

is this from the recent changeover??

LarryH

Hi Larry - I will take a look at it.

Hope this helps, Phil

[plyonsMC9]

Hi Larry - I was able to delete the Heading by going into "Forum Profile Information" and deleting the "Personal Text".  Also in that section I used "upload my own picture"   Just want to make sure I am replicating the steps you are taking. Was that option greyed out for you?

Please let me know!!

Hope this helps, Phil

[Phil H / Chicago]

I have tried several times also to upload a picture but can't seem to get it done. I get a response of "error occurred". Just thought I was continuing to do something wrong??

Thanks, Phil

[Nick Badame Refrig/ACC]

Hi Phil,

Your picture may be too large of a file. You may have to resize it.

There are resizing tools in our Board Help section. If that gives you trouble, you can e-mail the pic to me and I

would be happy to resize it for you.

Nick-

[plyonsMC9]

Hi Phil H in Chicago!  "Welcome aboard" from Phil in Naperville!! 

Best Regards, Phil

[larryh]

Nick

Are the words Mt. Rushmore too big also why won't it delete them the picture is only 100 KB


LarryH

It's about like the chat button

[larryh]

Phil

Going to upload my own picture and deleting the text it only goes to like it's uploading and after a few minutes it finally says done and then goes off into never never land then have to restart the program. And after restarting the picture is gone but the text remained

LarryH

[plyonsMC9]

Hi Larry,

Thanks for the feedback.

The words were already displayed.  And they have now been deleted successfully. 

Well, unless the words are still there & I've missed something?  Please let me know.

You are welcome to send me the picture so I can see what is causing the problem.  Worst case, I should be able to get it uploaded for you.

Hope this helps, Phil

[larryh]

Phil

After you deleted the text and whatever you did new picture now posted and the text changed now.

Thanks

LarryH

[plyonsMC9]

Glad to help Larry!

Kind Regards, Phil