Who is the best for roadside assistance when it comes to our bus? Need a tow, some gas , what ever who would be best? I'm talking some that might know about these buses and doesn't question you on how it is a RV!!
Coachnet.
GoodSam's. Platinum . Been good for me.
No junk mail with CoachNet.
Coachnet. Service seems to be the same as Good Sam but, no junk mail and six month pre-billing.
Coachnet
We had Good Sam, but when I needed a tire changed on my last bus, they sent out a guy in a mini van with inadequate tools and a toy compressor. This was in spite of my careful explanation of the size of the vehicle. It turned into a multi-hour ordeal. The guy had never touched a Dayton wheel and needed my help to deal with it. He even had to leave me to go buy a socket big enough. If it had been my 5a, he would not have been able to even break the lugs. I switched to coach.net since people say they are more accustomed to buses. I must say though, I have not yet had an opportunity to test them out.
I like Coach-Net too.
Be warned that they may not provide service if you caused the problem doing your own work. Say you changed the fuel filters at home and now can't get reprimed. They may not send service on their dime. (They really shouldn't be obligated to pay for service in this case.)
I have Coachnet. the only interaction I've ever had with them was buying the service, and the lady on the phone was very nice... I went with them because i got their number in a FMCA magazine, and because the folks on the S&S RV forums all seem to like them the best. They cover every vehicle I own for the same low low price...
Brian
I've had Good Sam for many years and am completely satisfied with their service. I have used their towing service for my coach, tow dolly and automobiles over the years and have no complaints.
Mal
Progressive has jumped me and fueled me and stuff when I needed it. But I have heard others complain that Progressive doesnt always insure converted buses, it seems to depend on where you live......
Coach Net! ;)
I couldn't say for sure who the best is, but Progressive sends a matching rig to get us when I yell help! Zero outta pocket.
This was our first trip to the Magical Mystery tour of Quartzsite, we saw lotsa things there, the bus didn't though! ;D
(https://busconversionmagazine.com/forum/proxy.php?request=http%3A%2F%2Fi457.photobucket.com%2Falbums%2Fqq292%2Fcwvanhagen%2FDSC01658.jpg&hash=c6d5db2fe49fd51553a80160346e648767df2699)
Quote from: van on January 28, 2011, 12:18:51 PM
I couldn't say for sure who the best is, but Progressive sends a matching rig to get us when I yell help! Zero outta pocket.
This was our first trip to the Magical Mystery tour of Quartzsite, we saw lotsa things there, the bus didn't though! ;D
(https://busconversionmagazine.com/forum/proxy.php?request=http%3A%2F%2Fi457.photobucket.com%2Falbums%2Fqq292%2Fcwvanhagen%2FDSC01658.jpg&hash=c6d5db2fe49fd51553a80160346e648767df2699)
Van, I didn't know you had a trailer! (Coach-Net ... never used it)
BCO
Do you have any out of pocket expenses with Coachnet or is payment for service payed directly by them?? I've heard that some Roadside Programs make you pay the bill at the time of service and then reimburse you afterwards.
We used Coachnet last year when our starter quit in a walmart lot. they even used Central Florida Bus at my request, after they talked John into signing up with them. i paid for the rebuilt starter, they paid for everything else. Last summer i blew a tire, Coachnet sent a guy out who had us going in about 45 min. No charge to us.
We have AAA RV+. and they sent people out in past incidents, but Coachnet is better. More used to dealing with buses and RV's.
You never see a bill with Coach-Net.
Quote from: white-eagle on January 28, 2011, 04:18:00 PM
We used Coachnet last year when our starter quit in a walmart lot. i paid for the rebuilt starter, they paid for everything else. Last summer i blew a tire, Coachnet sent a guy out who had us going in about 45 min. No charge to us.
Your saying they paid the labor to install the starter?
I read their site, it says unlimited towing. I poked around to see what that meant, but how far will they tow you? I currentlyu have AAA gold+ or whatever, they say up to 200 miles. I also had goodsam. Once. Got really tired of seeing the mail box stuffed full of junk mail. How many times do you have to tell them you dont want theyre car insurance and stuff.
I have AAA+RV Gold and have need a tow twice in last year and both time took allot of explaining and some heated word to finally convince AAA That my 40 foot MCI was a RV. I have progressive but have not used them because I was told I would have to pay out of pocket then submit a claim. Just researching possible future change
Yep, Coach-Net!!!
Quote from: artvonne on January 28, 2011, 06:01:06 PM
I read their site, it says unlimited towing. I poked around to see what that meant, but how far will they tow you? I currentlyu have AAA gold+ or whatever, they say up to 200 miles. I also had goodsam. Once. Got really tired of seeing the mail box stuffed full of junk
Coach-Net will tow you to the nearest qualified service center. There is no limit on how far that service center is. If you were in say Prudhoe Bay, Alaska and the nearest service center was Fairbanks or even Anchorage I believe they would tow you there.
There is a story brought up often about how Coach-Net paid to have a motorhome towed from Alaska to the lower 48 once. The tow was several thousand miles. I don't know any of the details like why the motorhome had to be towed so far.
I dropped a valve in a 8v92 and did not want to go to the place CoachNet had setup for repairs and it was not a problem for CoachNet to take me where I wanted to go 250 miles farther also told them I wanted a lowboy which they had no problem with even had to go out of the way to clear 1 underpass.
One thing you need to watch is what plan you have the first one I had with CoachNet did not cover the tow vehicle I had to change my own flat lol
good luck
Clifford is right on checking out the two different plans Coach-Net has. I had the gold plan. The salesperson at renewal time tried to sell me on the platinum plan, but the only thing she brought up was the medical evacuation coverage. I declined the upgrade. She never told me that the platinum plan would cover towing a trailer. I would have taken the trailer coverage had I known. It cost me $300 to get my trailer towed because I didn't get the $10 upgrade.
If your a reasonable distance, will they tow it to your house? They sound unbeatable by the stories being told.
Coachnet, but I havn't used it yet. Just had a lot of positives when I checked it out in the past.
phil
I doubt they would tow to your house unless it was closer than the nearest service facility. Coach-Net has been known to tow to another facility if it is reasonably close and you don't want to use the closest place. A popular example is taking a tow vehicle to a factory dealer if it is under warranty even though a closer shop could technically fix it.
Quote from: happycamperbrat on January 28, 2011, 09:39:07 AM(snip) Progressive doesnt always insure converted buses, it seems to depend on where you live......
Yeah, Progressive wouldn't cover my bus in NC. I have Coach-Net, only used it for my car when I got locked out 200 miles from home. They towed me to a dealer ~15 miles away, were there in 20 minutes, no charge. Couldn't have been better; people couldn't have been nicer.