getting a bus towed tips please - Page 2
 

getting a bus towed tips please

Started by Tedsoldbus, March 20, 2021, 05:25:54 PM

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belfert

I'm not sure I agree that Coachnet knows who to call or what equipment to use to move a bus.  Also, it is nearly impossible to get Coachnet to tow a vehicle after hours if the vehicle is in a safe location.  They also lie about who is going to be doing a tow.

I had a tag axle bearing fail about 9 pm at night and called Coachnet.  They lied about what company was coming to do the tow.  I called that company in the morning and they had received a call from Coachnet, but they had never agreed to do the tow.  I finally got a call from another tow company.  That company said they would have to remove the wheel and chain up the axle to tow the bus.  I was like why would I need a tow if the axle was chained up?

Either Coachnet doesn't like to pay the after hours rates, or the tow companies don't like to do night work for the rates Coachnet pays.  I guess if it isn't an emergency there is no real reason to get towed at night.  It isn't like there would be a shop open at night to do the repairs.  We were in a motorhome so it wasn't like we didn't have a bathroom, food, and beds.
Brian Elfert - 1995 Dina Viaggio 1000 Series 60/B500 - 75% done but usable - Minneapolis, MN

luvrbus

 Towing at night ,weekends,and holidays is almost impossible with any service, towing co are not going to take the liability of towing a 40 or 45 ft bus after hours most of the time those are permit loads.I think don't Coachnet lied to you Belfert they give the phone number to you of the towing co, it has happen to me before a wrecker service will agree and then disagree and you have no way of knowing till a pissed off owner calls you back at the service center 
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