Heads up: Ebay seller to avoid

[Cary and Don]

We always pay with a credit card to Paypal.  You can only receive two paybacks a year from Paypal,  no matter how many times you get taken.  You can get the credit card company to do more than that.

If you claim damage in shipping,  Paypal probably will not help you.  That is for shipping insurance, as we found out.

We bought something one time that arrived broke.  We thought it was broke before it was shipped.  When we tried to claim for the shipping we were told the shipper had to do it.  He wouldn't do it unless we sent it back to him at our expense,  then he would refund the sales price.  Never mind we would be out the shipping twice.  We felt he would then just sell it again to someone else.  That would be a pretty good profit on his end.

We went to the credit card company and claimed the item as not what we had bought and got our money back. 

Don and Cary
GMC4107
Neoplan AN340

[Chopper Scott]

I use Paypal for all my Ebay purchases and even use it whenever it's available on other internet purchases. The amount is directly taken from my checking account with my credit card as the required backup. Paypal at the time had a limit on how much you could put on your card until you had to change to your banking account. Knock on wood but I have not had any problems in the 9 years or so that I have been doing such. The only times I've gotten screwed is from sellers that would only take money orders. I avoid those sellers like the plague. There are different occasions on big items such as a BUS or motorcycle that I just do the down payment over Paypal and finish it off with a cashiers check when I pick it up. The basic fact however is that many sellers on Ebay are basically "drop shippers" and when you encounter a problem it messes up their whole system as they just place an order and send the product  to your address. Now it turns out "I ordered it from someone who ordered it from someone who ordered it from someone......". Such is life..Later

[wvanative]

I had a guy try to rip me off about nine years ago on eBay. before the sale he answered every email but after he got payed "nothing" But I had his contact info. I was in IL and he was in KY so I just called the local County Sheriff where he was and explained my situation. He said he would stop out and pay him a visit on Saturday. My product arrived on Monday LOL. The sheriff called me back later that week to tell me that the guys shocked to find the sheriff standing at his door over an eBay purchase. The sheriff informed him that he had better get my purchase to me within three days and if he had anymore complaints about him over internet fraud he would come back and take him to jail and all of his computer equipment would taken and he would not get it back.

I love the police they are a great bunch of people.

WVaNative

[belfert]

UPS at least only pays on their insurance if the item was properly packaged.  Their claims people are really hard ball on the insurance.  It has to be really well packaged from them to pay unless it was something like their truck or forklift ran it over.

Something shipped with a few wraps of bubble wrap where the box was not full and the item was floating around would be a denied claim on shipping insurance.

I took an expensive computer component to a UPS customer counter (not a UPS store) once with the original box and packaging.  They refused to ship it without adding more padding even though UPS has shipped it to me originally!  They said most big shippers either have their own insurance or they self insure, but UPS wouldn't insure it themselves without the extra packaging.