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Bus Discussion => Bus Topics ( click here for quick start! ) => Topic started by: Lin on September 22, 2008, 09:42:28 PM

Title: A plug for VIP Wheels
Post by: Lin on September 22, 2008, 09:42:28 PM
We finished putting in the new steering column compliments of Tom Y.  Thanks again, Tom.  It works great.  Anyway, I ordered the wheel for it from VIP.  Seeing the prices of their wheels different places made me think that I would buy a used wheel, but I found out when I called them for some info that they are the cheapest place to buy their wheels; only $50.  They were half the price of what was on Ebay, and a bit over 1/3rd the price at Peterbilt.  I got the wheel they told me to, but it turned out that it was the wrong one.  It fit, and worked, but the horn system was different.  I called them back to see if there was an adapter I could buy for the horn.  They immediately claimed responsibility for not asking me about the horn when they told me which wheel to get.  Therefore, they are sending me the correct wheel and paying for return shipping on the first one.  I am completely impressed with their level of customer care even though I did not ask for it, and they must know I am not likely to be buying another wheel soon.
Title: Re: A plug for VIP Wheels
Post by: Dreamscape on September 23, 2008, 04:22:01 AM
Hi Lin,

We so often hear the bad, it's refreshing to hear some good news! :)

Glad you are happy with your purchase.

Let us know how it all works out in the end.

Paul